Liza VasconcellosQuality Assurance Specialist
Liza Vasconcellos is a Quality Assurance Specialist at HigherL, LLC. She evaluates staging/production software releases for conformance to specifications. She is also responsible for quality assurance auditing and ensuring that the work meets or exceeds company standards by evaluating all integrated system components, ensuring they function to specifications. In addition to quality assurance, Liza also operates as a service point-of-contact for technical support, where she helps to diagnose, troubleshoot and resolve daily tickets. Liza was an e-learning Consultant for 5 years at Florida International University and worked with Professors & faculty to develop and produce online courses for Internet deployment. She has over 6 years of helpdesk support, quality assurance, and course developing experience.