This class is designed for industry professionals who want to understand and apply some basic math to their operational knowledge. You will learn how to calculate statistical advantage for the most popular casino games. More importantly, we will take that foundation and give you tools and suggestions to apply it to your operation in order to increase margins and give you a comfort level with unusual situations. Game management, spread, mix, volatility and slot floor mangement are just a few of the topics that this class will cover. Theoretical win, comps, rebates, discounts, airfare, promo chips, dead chip programs, staffing and utility will also be discussed. We would like for you to take away the knowledge to ask the important questions of operations and marketing personnel, no matter what your environment.
Instructor: Joe Wilcock spent 25+ years working in industry at properties such as Caesars Palace, Caesars Tahoe, The Sands, Dunes and Golden Nugget, opening The Mirage in 1989. As the VP of Table Games, he designed, staffed and opened Treasure Island in 1993. He was hired as the Senior VP of Casino Operations at MGM Grand and opened The Mansion Casino while in that position. During his career, he taught casino management classes at UNLV and introduced the first ever casino internship in Las Vegas at The Mirage in 1991. He was the first casino executive to use roulette and baccarat displays and roulette chipping machines in the United States. He also introduced genuine London-style Single Zero Roulette to Las Vegas.
Spring Semester: April 6 - May 29, 2015
Pre-requisite: Introduction to Casino Operations and Management or casino experience.
Online Delivery (24 hours/7 days access)
The UNLV International Gaming Institute (IGI) has partnered with the Division of Educational Outreach to offer you the opportunity to earn Continuing Education Units (CEUs) upon successful completion of any of the IGI's Online Casino Management Courses. Please contact: Cristen.Kardeke@unlv.edu for more information.
Textbook Information: Casino Operations Management, 2nd Edition, 2005. Kilby, J., Fox, J., & Lucas, A.F. Hoboken, NJ: Wiley. ISBN#: 0-471-26632-9
Practical Casino Math, Second Edition. Anthony Cabot and Robert Hannum,
Electronic Edition Only, provided via email. The cost is $12. Email instructor for further details.